Privacy Policy

ArtKeeps is operated by Visoft Inc. ("we," "us," or "our"). This Privacy Policy explains what information we collect when you use the ArtKeeps mobile app and website at artkeeps.com, how we use it, and the choices you have. By using ArtKeeps you agree to the practices described here.

1. Information We Collect

Information you provide

• Account: your email address, used to create and authenticate your account via a magic-code login.
• Profile: your display name and optional profile photo.
• Child profiles: first name, date of birth (used to auto-calculate age and grade), and an optional photo for each child you add.
• Artwork: photos you upload, along with any titles, descriptions, categories, and dates you add to them.
• Family connections: email addresses of family members you invite to share access.
• Comments and reactions: comments and reactions you or invited family members add to artwork. These are visible to the other family members who have access to that artwork, along with the name of the person who posted them.

Information collected automatically

• Push notification token: an Expo push token generated by your device, used to send you in-app notifications.
• Usage data: basic analytics (upload counts, feature interactions) used to improve the product. We use Sentry for crash and error reporting; no personally identifiable information is intentionally sent in error reports.
• Device information: device type and OS version, collected to ensure compatibility and for error diagnosis.

Subscriptions and purchases

ArtKeeps offers an optional ArtKeeps Pro subscription. Purchases are processed by Apple's App Store or Google Play; we never receive or store your payment card or billing details. We use RevenueCat to manage subscriptions, and it receives your account identifier, subscription status, product and plan purchased, purchase and renewal dates, and transaction identifiers so we can confirm your entitlements across devices. Your subscription is also subject to Apple's or Google's own privacy policies.

2. How We Use Your Information

• To provide, operate, and improve the ArtKeeps app and services.
• To authenticate your account and keep it secure.
• To display your artwork, child profiles, comments, reactions, and family connections to you and any family members you have invited.
• To send push notifications you have opted into (upload activity, weekly digests, family invites).
• To verify your subscription status, unlock ArtKeeps Pro features, and manage your subscription through RevenueCat.
• To respond to support requests and account deletion requests.
• To diagnose crashes and errors via Sentry.

We do not sell your personal information to third parties. We do not use your information for advertising.

3. Children's Privacy (COPPA)

ArtKeeps is designed for parents and guardians. The primary account holder must be 13 years of age or older. We collect limited information about children (first name, date of birth, and photos) solely to provide the artwork-organization features of the app. This information is provided by the parent or guardian and is not used for advertising, sold to third parties, or shared beyond the family members the account holder explicitly invites.

If you believe we have inadvertently collected information about a child without appropriate parental consent, please contact us at support@visoftinc.com and we will delete it promptly.

As a parent or guardian, you may review the information in your child's profile at any time in the app, correct it, delete it, or ask us to stop collecting it by deleting the profile or your account. You can also contact us at the address above to exercise these rights.

4. Data Sharing

We share your information only in the following circumstances:

• Family members you invite: content you mark as shared is visible to invited family members.
• Service providers: we use InstantDB (database), RevenueCat (subscription status and purchase records), Apple and Google (payment processing), Sentry (error monitoring), and Expo (push notifications). Each provider is bound by their own privacy policies and data processing agreements.
• Legal requirements: we may disclose information if required by law or to protect the rights and safety of users.

5. Data Retention

We retain your account data for as long as your account is active. When you delete your account, we delete your profile, child profiles, and uploaded artwork within 30 days. Some data may be retained in backups for up to 90 days after deletion. Deleting your account does not cancel your subscription; you must cancel it separately in your App Store or Google Play account settings. Subscription and transaction records may be retained by us, RevenueCat, Apple, or Google as needed for accounting, tax, and legal compliance.

6. Your Rights and Choices

• Access and correction: you can view and update your profile information in the app at any time.
• Notifications: you can enable or disable push notifications in Settings.
• Account deletion: you can delete your account from Settings → Delete Account, or by submitting a request at artkeeps.com/delete-account.
• Subscriptions: you can view, change, or cancel your subscription at any time in your device's App Store or Google Play account settings.
• California residents (CCPA): you have the right to know what personal information we collect, request deletion, and opt out of sale (we do not sell personal information).
• EEA/UK residents (GDPR): you have the right to access, rectify, erase, restrict, or object to processing of your personal data, to data portability, and to lodge a complaint with your local data protection authority. To exercise these rights, contact us at support@visoftinc.com. We process your data to perform our contract with you (providing the app), for our legitimate interests (security, diagnostics, and improving the product), and, where required, with your consent (such as push notifications). Our service providers are located in the United States and other countries, and we rely on appropriate safeguards for international transfers.
• Verification: to protect your account, we may ask you to verify your identity before acting on an access or deletion request.

7. Security

We use industry-standard measures to protect your data, including HTTPS for all data in transit and access controls on our database. No method of transmission or storage is 100% secure; we cannot guarantee absolute security, but we take reasonable steps to protect your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of ArtKeeps after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:
support@visoftinc.com
Visoft Inc.